MEMBER SPOTLIGHT
Peter Glenn Ski + Sport
Peter Hamilton, Owner
Q1
What was it like to grow up working for your family business and to be "The" Peter Glenn?
A: When I was young, I walked from elementary school to our store to get a ride home after my dad finished his workday. From those days forward, I learned all aspects of the business, from the retail floor to everything behind the scenes. To this day, I have not put a lot of emphasis on being THE Peter Glenn! It has always been a family business in a sport we all love that was named after me – not much more!
Q2
To what do you attribute Peter Glenn’s ski retail success in warm weather states?
A: Most importantly, it is our knowledgeable, welcoming staff that is the biggest key. Most of our associates have been skiers or boarders where they previously lived and are now residing in the South. This brings real-life experience to the sales floor and authenticity to their sales approach. Along with this, we try to offer quality products with the latest fashion and technology in an environment where it is not always expected!
Q3
In your opinion, what are the biggest challenges for ski shops for the 2026-27 season?
A: With the increase in online business, every site out there becomes a competitor to you. It is no longer just the brick-and-mortar within driving distance to you. Unfortunately, lots of the same people who sell you the brand name items think it is OK to sell to the same consumer you are trying to take care of as well.
As a specialty retailer, it is our goal to continue offering convenient online shopping while still giving them a special brick-and-mortar experience.
Q4
What makes a good supplier partner?
A: A good supplier partner recognizes the importance of the survival of the specialty retailer to continue creating a strong demand for a brand. In that vein, they do not offer customer acquisition discounts, sell directly to consumers, etc.
Good programs with opportunities for margin enhancement and realistic payment plans are a good starting point. This tied to joint marketing efforts increases the opportunities for success.
Q5
What is the best part of being a member of the National Ski & Snowboard Retailers Association?
A: Being a member of NSSRA allows you the opportunity to collectively hear and help initiate solutions to industry issues that are on specialty retailers' minds. NSSRA continues to be the ears for these snow sports industry concerns.
